Privacy policy

Last Updated: September 28, 2026

At Prepza, we respect your privacy and are committed to protecting the personal information you provide when using our website, prepza.us. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you.

By accessing or using our website, you acknowledge the practices described in this Privacy Policy.

Information We Collect

When you visit our website, place an order, contact us, or interact with our services, we may collect information that is reasonably necessary to provide our products and services.

This information may include:

  • Full name
  • Billing address
  • Shipping address
  • Email address
  • Telephone number
  • Order and transaction information
  • Product and purchase history
  • Information you provide when contacting customer service
  • Information submitted through forms on our website

We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device information, operating system, pages visited, and general website usage information.

How We Use Your Information

We may use personal information for legitimate business purposes, including:

  • Processing and fulfilling orders.
  • Processing payments.
  • Shipping and delivering purchased products.
  • Sending order confirmations and shipping updates.
  • Providing customer support.
  • Processing returns, refunds, and exchanges.
  • Improving our website, products, and services.
  • Maintaining website security.
  • Preventing fraud and unauthorized transactions.
  • Complying with applicable legal and regulatory requirements.

We collect and use information only as reasonably necessary for the relevant business purpose.

Payment Information

Payments made through our website may be processed by third-party payment providers.

Payment information may be transmitted directly to the applicable payment processor through secure systems. We do not intentionally store complete credit card numbers or other sensitive payment credentials on our own systems when such information is processed by a third-party payment provider.

Customers should only enter payment information through secure checkout pages.

Sharing of Personal Information

We may share personal information with trusted service providers when reasonably necessary to operate our business and provide services to you.

These service providers may include:

  • Payment processors
  • Shipping and delivery providers
  • Website hosting providers
  • Order fulfillment providers
  • Customer service providers
  • Fraud prevention and security providers
  • Analytics and technology service providers

These providers may access personal information only as reasonably necessary to perform services on our behalf.

We do not sell customer personal information or contact information.

We may also disclose information when required by law, legal process, court order, or governmental authority, or when reasonably necessary to protect our legal rights, customers, website, or business.

Google specifically prohibits merchants from misusing customer information, including reselling users' contact information or using personal information without appropriate consent.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to provide essential website functionality, remember preferences, understand website usage, and improve the customer experience.

Cookies may be used to:

  • Maintain essential website functions.
  • Keep products in your shopping cart.
  • Remember certain preferences.
  • Understand how visitors use our website.
  • Improve website performance.
  • Support website security and fraud prevention.

You may manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

Where applicable law requires consent for certain cookies or tracking technologies, we will provide the appropriate choices and information.

Marketing Communications

If you choose to subscribe to promotional communications from us, we may use your email address to send information about products, promotions, or other updates.

You may unsubscribe from marketing communications at any time by using the unsubscribe link included in the email or by contacting us directly.

We will not use customer personal information or images for advertising purposes without appropriate consent where required by applicable law. Google also prohibits using users' personal information or images in ads without consent.

Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

Our website uses HTTPS/SSL technology to help protect personal information transmitted during checkout and other website interactions.

We do not guarantee that any method of internet transmission or electronic storage can be completely secure.

Google requires personal information, including names, addresses, telephone numbers, and payment information, to be collected through appropriately secured pages.

Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Complete transactions.
  • Provide customer service.
  • Process returns and refunds.
  • Prevent fraud and security issues.
  • Maintain appropriate business and transaction records.
  • Comply with applicable legal obligations.

When personal information is no longer reasonably required, we may securely delete, anonymize, or otherwise dispose of it in accordance with applicable requirements.

Your Privacy Choices and Rights

Depending on applicable law, you may have certain rights regarding your personal information, including the right to:

  • Request access to personal information we hold about you.
  • Request correction of inaccurate information.
  • Request deletion of certain personal information.
  • Request information about how your information is collected and used.
  • Opt out of marketing communications.
  • Exercise other privacy rights provided by applicable law.

To make a privacy-related request, please contact us using the information provided below. We may need to verify your identity before completing certain requests.

Children's Privacy

Our website is intended for a general audience and is not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take reasonable steps to delete it.

Third-Party Websites and Services

Our website may contain links to third-party websites, services, payment providers, social media platforms, or other external services.

Those third parties may have their own privacy policies and practices. We encourage customers to review the privacy policies of third-party websites before providing personal information.

We are not responsible for the privacy practices of independent third-party websites that we do not operate or control.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, privacy practices, or applicable legal requirements.

When we make changes, we will update the Last Updated date at the beginning of this Privacy Policy.

Customers are encouraged to review this page periodically for the latest information.

Contact Us

If you have questions about this Privacy Policy, wish to exercise an applicable privacy right, or have concerns about how your personal information is handled, please contact us:

Address: 1110 Cliff View Dr, King, North Carolina 27021, United States

Telephone: +1 3364066095

Email: info@prepza.us

Service Hours: Monday to Saturday, 9:00 AM to 6:00 PM